Q: Who should I contact with questions concerning a manufacturer's warranty?
A: Contact the manufacturer directly with questions concerning a manufacturer's warranty. We can provide you with additional warranty information or information on how to obtain a copy of the manufacturer's warranty for a specific product, if you contact customer service. Please specify the product name, manufacturer name and online item number in your e-mail.

Q: Does HET Parts Store offer extended warranties for any products?
A: We do not currently offer or extend product warranties for any products.

Q: Is it possible to alter, add, or change a items I see on HET Parts Store?
A: Some items on our site can be special ordered and configured to your specifications right online. Such items are non-cancelable because they are being produced to your specifications. Production time for these items will be longer than regular items.

Q: How do I know your products are authentic?
A: We guarantee all of our merchandise is genuine and authentic.